An American traveller named Liz has sparked widespread attention online after posting an Instagram video documenting her first ride on the Mumbai Metro, praising its cleanliness, safety and affordability in a comparison that left many viewers both amused and proud. The video, titled ‘Mumbai Metro Experience,’ went viral after being reported by the Indian Express.
Impressed by Cleanliness and Safety
Liz was visibly struck by the condition of the Mumbai Metro station, describing it as clean and safe. “The station’s so clean, and I love the doors here. It’s so safe,” she said in the video, referring to the platform screen doors that line the edges of the platforms.
She went on to compare the system directly with public transit back home, calling the Mumbai Metro noticeably cleaner than the New York City Subway. The comparison landed with particular force given the well-documented struggles of New York’s ageing underground network.
Affordable Fares and Cool Coaches
Liz also drew attention to the cost of travel, noting that a single metro ticket costs just Rs 20. She appeared equally taken with the air-conditioned coaches, remarking that the interior felt very cold despite the heat outside.
Another feature that caught her eye was the dedicated women’s coach, which she said she had not encountered in any other country she had visited.
‘America Needs to Learn from India’
Liz closed her video with a pointed conclusion: “America needs to learn from India.” The remark resonated widely online and helped push the video to viral status.
Commenters welcomed her warmly while offering further suggestions for her travels. Many urged her to ride Mumbai’s Aqua Line underground metro and the Delhi Metro, with one user writing, “East or west, Delhi Metro is the best.” Others offered a more grounded perspective, encouraging Liz to try Mumbai’s iconic local trains during peak hours for a fuller picture of the city’s public transport.